Mastering Google Search in 2024 (Part 2): SERP Features

Mastering Google Search in 2024 (Part 2): SERP Features
Devik Balami |
New serp feature Updates

Expanding on our prior analysis of Google SERP Features publications, GrowByData delves deeper into the most prominent organic and paid elements.

Google’s latest search engine updates are a game-changer! They show us how search is moving towards a better user experience with more accurate results. In this article, we’ll break down these new Google SERP features and how they might affect how we do search engine marketing (SEM). By staying on top of these changes, you can find new ways to make your website stand out and win in the ever-changing world of search.

Buying Guide

The “Buying Guide” Google SERP feature offers users various dropdown menu options to access additional information about the product they’re searching for. It helps shoppers discover crucial details, such as price, brand, and type, enhancing their understanding of the product.

buying guide - google serp feature

What makes it significant?

With the Buying Guide’s dropdown options featuring editorial content, your content marketing gets a fresh opportunity to appear in SERPs. Seamless integration of these guides in search results enables users to conveniently access valuable insights and make informed purchasing decisions.

Things to Know

“Things to Know” is a Search Engine Results Page (SERP) feature introduced by Google to enhance the search experience by providing users with a comprehensive overview of a particular topic directly within the search results. This feature aims to offer users quick access to essential information, including definitions, key facts, and related topics, without the need to click through the individual search results.

things to know - new serp features

SEO teams can optimize for Things to Know by creating high-quality content that covers the topic in depth with relevant keywords. This will improve your website’s visibility in Google’s search results.

How to optimize your content for “Things to Know”

  • Target search intent: Use the right keywords and phrases, and make sure your content is relevant to the topic.
  • Optimize content structure: Use headings, sub-headings, and bullet points to break up your content.
  • Identify content gaps: Add information, provide examples, and link to other resources.
  • Use simple language: Avoid jargon and technical terms, and use plain language that is clear and concise.

Critic Reviews

“Critic Reviews” is a SERP feature that goes way back to 2015. We’ve begun to see it again. Google initially launched this to only 5 publishers; however, after Yelp and TripAdvisor expressed their dissatisfaction with being excluded, the feature expanded beyond travel, hospitality, and local results to include products and more.

critic review - serp feature in google

Critic Reviews goes beyond travel/hospitality and local results to products and more. This Google SERP feature is primarily driven by brand keyword searches. This feature provides users with a comprehensive list of reviews from “authoritative” sources across the web. It presents a great opportunity to enhance your digital PR strategies by analyzing where your competition is gaining review traction on strong and relevant domains.

How Does it Benefit Brands & Businesses?

The Critic Reviews has the potential to indirectly aid brands and businesses in various ways, although its direct influence may not extend to every brand. Here’s a breakdown of how it can be advantageous:

  1. If a brand gets a positive response from respected critics, it can score wider recognition and possibly draw in new customers who trust professional judgments. These critiques might show up in the Critic Review SERP, boosting the brand’s visibility in search results.
  2. Favorable critic reviews can serve as a credibility boost for a brand, particularly for new or less-established businesses. Witnessing their product receive praise from experts can instill trust and confidence in potential customers.

Local Business (Google Guaranteed)

The Google Guarantee program, launched in 2017, enhances the credibility of local service providers, offering customers peace of mind when hiring professionals like plumbers and locksmiths.

google guaranteed - local businesses

To qualify, businesses must meet criteria, pass background checks, and validate licenses and insurance. They enroll in Google Local Services Ads (LSA), maintain positive reviews, and, upon approval, earn the Google Guarantee badge, assuring customers of a refund if dissatisfied.

Here’s how local businesses can get listed in the Google Guarantee program:

  1. Eligibility Check: Businesses must pass background checks and have relevant licenses and insurance.
  2. Enroll in Google Local Services Ads: Create a detailed business profile through this separate program from regular Google Ads.
  3. Background Checks: Google screens business owners and employees for criminal records and pertinent information to prioritize customer safety.
  4. Insurance Verification: Google confirms that the business’s insurance coverage meets the necessary standards.
  5. Customer Reviews: Positive feedback and high ratings are vital for businesses in the Google Guarantee program, boosting their visibility in search results.

Mentioned In (Organic)

A “Mentioned In” snippet in Google search results displays web pages that reference or cite a specific website or page. This provides added credibility by demonstrating where a source has been acknowledged elsewhere on the web.

organic mentioned in - google serp feature

How Marketers Can Optimize for “Mentioned In” Snippets:

  1. Create Quality Backlink: Develop valuable and authoritative content that’s likely to be referenced by others.
  2. Build Links: Acquire high-quality backlinks from reputable websites through a link-building strategy.
  3. Online PR and Outreach: Collaborate with industry influencers and experts to increase mentions.
  4. Monitor Mentions: Use tools to track mentions and engage with sources that reference your content.
  5. Promote Content: Actively promote your content through various channels to boost visibility.
  6. Participate in Discussions: Engage in industry-related discussions and forums to establish your expertise.
  7. Guest Contributions: Contribute guest articles to reputable websites to attract mentions and backlinks.
  8. Create Shareable Assets: Develop shareable resources like infographics or research studies.

Visual Stories

Launched in May 2022, Google Visual Stories is a key player on US mobile devices. It presents algorithmic Web Stories in exclusive placement on Google’s first search page, positioned for mobile users at the top, middle, or bottom.

visual stories - serp feature

This feature provides:

  • Captivating content: Visual and interactive, it encourages users to explore further.
  • Mobile friendly: Tailored for mobile, ensuring seamless browsing on devices.
  • Diverse content: A platform for news, products, guides, recipes, and more.
  • Visibility: Often displayed at the top of search pages, driving traffic.

Discussion and Forums

The “Discussion and Forums” SERP feature within Google allows users to interact with community posts. When users search for specific topics, it provides relevant forum threads and discussions, allowing for real-life experiences and opinions. This feature is useful for users looking for troubleshooting tips, product reviews, or knowledge sharing.

discussion and forums - serp feature

For website owners and forum moderators, it provides an opportunity to increase online visibility and increase organic traffic. However, to rank well, it’s important to provide high-quality content and avoid spam. Overall, the “discussion and forum” SERP feature supports information exchange, brings like-minded individuals together and helps build strong online communities.


The “Deals” SERP feature appears in organic SERPs, but the optimization opportunity lies in Google Merchant feeds sales annotations. Google hasn’t specified exactly how it selects products to be displayed in the Deals section, but if you look at which keywords are generating these organic results, and analyze the competitive listings, there will be clear signals for you to take action.

deals - serp feature in 2024

Google first announced the Deals feature (along with Coupons and Pricing Insights) on November 1, 2022 – just ahead of last year’s holiday season. Learn more from Google here.


The “Jobs” SERP feature by Google is a valuable resource for both job seekers and employers, streamlining the process of finding relevant job listings directly on the search results page.

For those seeking employment, this feature presents a convenient and efficient method to explore job openings in their preferred field or location, with options to refine results based on job title, location, and other preferences.

jobs - serp feature

Employers and recruiters have the opportunity to optimize their job listings for search engines through the “Jobs” SERP feature. By incorporating structured data markup and providing detailed, accurate job information, they can boost the visibility of their postings and attract a higher number of well-suited candidates.

Highly Rated Products

Highly rated shopping ads showcase products with excellent reviews, appearing at the top of Google SERPs. These ads appear at the top of the search results page, and they can be a great way to attract attention and drive traffic to your website.

Criteria for Highly Rated Shopping Ads Eligibility:

  • Minimum 4.5 stars from 50 reviews
  • Google Shopping eligibility
  • Competitive Pricing
  • In-stock availability
  • Mobile-friendly website
  • Good-standing Google Merchant Center account is required

Enhance your eligibility for Highly Rated Shopping Ads by:

  • Utilizing high-quality visuals and detailed descriptions
  • Incorporating relevant keywords
  • Running Google Shopping ads

If your products meet all criteria but are still ineligible, contact Google Merchant Center support for help.

highly rated products

Benefits of being featured in Highly Rated Shopping Ads:

  • Enhanced visibility and increased website traffic.
  • Improved click-through rate (CTR).
  • Elevated conversion rate.
  • Establishment of trust and credibility with potential customers.

To boost your online sales, starting with listing in highly rated shopping ads is an excellent step. By implementing the provided tips, you’ll improve your eligibility and begin to witness positive results.

Businesses can proactively adapt and capitalize on fresh opportunities by delving into these transformative elements and grasping their influence on Search Marketing strategies. This enables them to enhance their online visibility and flourish in the dynamic digital marketing realm.

Stay tuned for more Google SERP Features updates from us at GrowByData!